A company’s online reputation, like most things worthwhile, can be difficult to build but fiendishly easy to shatter. The internet has given consumers a voice that is widespread and immediate....
It’s bound to happen sooner or later. You can’t please everyone. You discover negative reviews people have written while searching for you business online. While it may be gratifying in...
The first thing you need to know about customer’s reviews is that they’re very powerful because they’re not you, shaping how you want your company to be perceived. Not only are...
The internet has given everyone a voice through social reviews. Sometimes, that’s good. Like in the case of social justice. However sometimes, that’s bad. Like virtually any YouTube comments section....
Someone once wrote, “A good reputation is more valuable than money.” That bit of wisdom has been proven time and again. From small restaurants to big car companies, nothing can...
Proactively Seek [Good] Business Reviews You just got to get out there and actively manage the business reviews and ratings online, no matter what your line of business. Need persuading? Some...
Here’s why your customer's online reviews matter. Ever seen that Black Mirror episode where every person is rated by interactions with their peers and their overall “rating” determines their lot...